Persona Management & Brand Safety
Transform Verticals by Uploading Self-Contained Persona Packages—Zero Code Required
A persona is a self-contained package: avatar videos, voice profile, pre-generated greetings, domain knowledge, product catalogue, and on-screen skin. Drop in a new package to transform your kiosk instantly.
Zero-Code Vertical Transformation & Empathetic Engagement
The core architectural advantage of DIHUAVA is its persona package system. A single hardware kiosk becomes a luxury jeweller, a hospital receptionist, or a bank wealth concierge simply by dropping in a persona package (.zip) without shipping a single line of new software code.
Persona Management also enforces strict corporate brand guardrails. Pre-generated greetings eliminate thinking pauses on initial visitor contact. Intent classification routes queries (price, specs, appointments, directions) to specialized domain handlers, while session memory retains context across multi-turn exchanges, wiping customer data as soon as the visitor walks away.
Engineering Guarantee
- âś“100% On-Device GPU Processing (Zero Cloud Ping)
- âś“Deterministic Low-Latency Lip-Sync
- âś“Air-Gapped Data Security Compliant with GDPR/HIPAA
- âś“24/7 Continuous Commercial Hardware Reliability
Feature Demonstration Videos
Select a demonstration below to inspect local-first execution.
Same Kiosk, Three Vertical Brand Transformations
Duration: 0:30Dropping in persona packages (.zip) to instantly swap kiosk roles between a luxury jeweller, hospital receptionist, and bank concierge.
Micro-Features & Engineering Detail
Zero-Code Persona Swaps
Drop a new persona package into the device dashboard to instantly change avatar appearance, voice, knowledge, and vertical skin.
Pre-Generated Greetings
Opening greeting lines are pre-generated at package upload, delivering instant speech playback with zero initial thinking pause.
Intent Classification Engine
Central classification authority routes queries (products, prices, appointments, directions, small talk) per persona from domain data.
Follow-Up & Chained Questions
Understands multi-part questions like 'What about the blue one?' or 'How much is it and do you have medium?' with domain-tuned depth.
Ephemeral Session Memory
Remembers names, budgets, and stated preferences during a conversation, automatically wiping all data as soon as the visitor leaves.
Purpose-Built Vertical Skins
Tailored on-screen UI layouts for retail vs. healthcare (product cards vs. doctor/service cards) rather than generic templates.
Real-Time Barge-In Support
Visitors can interrupt the avatar mid-sentence; the avatar stops speaking immediately and listens to the new question.
Tuned Microphone Listening Profiles
Configurable noise suppression and microphone sensitivity profiles tailored for quiet executive offices vs. noisy exhibition halls.
Idle Screen Video Advertising
Displays corporate ad video reels between visitor interactions, instantly waking and greeting visitors upon physical approach.
Selfie With Avatar & QR Sharing
Visitors can take a photo standing beside the digital human avatar on screen and receive it instantly on their phone via QR code.
How It Works End-to-End
Build Persona Package in Studio
Bundle avatar video states, cloned voice profile, domain PDFs, catalog CSV, and UI skin into a self-contained persona package.
Upload Package to Kiosk Dashboard
Upload the package via local admin dashboard. The kiosk pre-generates greetings and builds vector indexes automatically.
Instant Role & Vertical Transformation
The kiosk transitions immediately to the new brand persona, voice, and UI skin without rebooting or code deployment.
Empathetic, Brand-Safe Interactions
Engage visitors with intent routing, barge-in support, and session memory—wiping customer data immediately upon session completion.
Input Requirements Checklist
Primary Industry Applications
Frequently Asked Questions
Do we need software developers to change our avatar's role?
No! Persona packages are completely self-contained. You drop a new package into the dashboard, and the software transforms roles automatically.
Can a visitor interrupt the avatar while it is talking?
Yes. Our barge-in feature detects incoming visitor speech mid-sentence, causing the avatar to stop speaking immediately and listen.
Is customer data stored permanently during conversations?
No. Session memory retains context only while the visitor is present. As soon as the interaction ends, all personal data is wiped.
What does the kiosk display when no one is talking to it?
The display runs your brand's idle ad video reel, automatically waking and greeting visitors when someone approaches.
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